Ticket Management

Customer and employee satisfaction are the main objective of any institution in the modern era of today. Ticket management is the process of managing issues and requests. Tickets are simple data entities for tracking something that needs to be auctioned.

A ticket management helps institutions to sail through queries and grievances of staff, parents and students and provide them solutions through one common communication platform.

This module help user to raise their queries requests and complains on the online medium to the concerned authorities. The tickets as per concern are raised to authorized person or department for solution. The entire ticket status along with their resolution is easily available on the portal.